Privacy Policy

LFB Transportation LLC ("LFB," "we," "us," or "our") provides dispatch services, equipment tracking, and a SaaS trucking tools platform (together, the "Services"). This Privacy Policy explains what information we collect through our website and Services, how we use it, and the choices available to you.

1. Information we collect

We collect information in the following ways:

• Information you provide — name, company name, MC/DOT number, email, phone number, and any details submitted through our contact form, quote requests, or account setup.
• Account and platform data — information entered into our SaaS trucking tools, including hours of service (HOS) logs, driver and vehicle records, freight accounting records (invoices, settlements, expenses), and truck health or maintenance data.
• Location and equipment data — GPS and telematics data collected from tracking devices installed on trucks and trailers. See the section below for details.
• Usage data — information about how you interact with our website and platform, such as pages visited, log data, browser type, and device identifiers.

2. Location & tracking device data

Our equipment tracking service uses hardware installed on trucks, trailers, and other equipment to collect location, movement, and status data (such as speed, idle time, and geofence events). This data is collected on behalf of the fleet or company that owns or operates the equipment, and is used to provide tracking, alerts, ETA sharing, and historical playback features. Drivers should be informed by their employer or contracting carrier that tracking devices are in use.

3. How we use information

We use the information we collect to:

• Provide, operate, and maintain dispatch, tracking, and platform services;
• Process load bookings, settlements, and freight accounting;
• Send service updates, alerts, and respond to inquiries;
• Monitor and improve the security, performance, and reliability of our Services;
• Meet regulatory and compliance obligations relevant to the trucking industry, including hours of service recordkeeping.

4. How we share information

We do not sell personal information. We may share information with:

• Service providers who support our operations (for example, hosting, payment processing, or tracking device infrastructure), under confidentiality obligations;
• Brokers, shippers, or customers, where needed to fulfill a load (such as sharing a live ETA link you requested);
• Regulators or authorities, where required by law or to comply with legal process;
• A successor entity, in the event of a merger, acquisition, or sale of assets.

5. Data security & retention

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. No system is completely secure, and we cannot guarantee absolute security. We retain information for as long as needed to provide the Services and to meet legal, accounting, or regulatory recordkeeping requirements (including hours-of-service records, which may be subject to minimum retention periods).

6. Your choices & rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual limitations (for example, records we are required to retain for compliance purposes). To make a request, contact us using the details below. Depending on your location, you may have additional rights under applicable law.

7. Cookies & similar technologies

Our website may use cookies or similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.

8. Children's privacy

Our Services are intended for business use by adults and are not directed to children. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.

10. Contact us

Questions about this Privacy Policy or your data can be directed to:

• Email: ericguadrama@gmail.com
• Phone: +1(832) 902 1809
• Mail: LFB Transportation LLC, 20211 Lake forest Dr E Guy, TX 77444